Virtual Phone Systems Reviews
Phone.com Reviews

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Positives
- Clever, enterprise-grade features
- CRM integration options
- Outstanding customer support
- Cost-friendly pricing plans
- Unlimited minutes available
- 30-day money-back guarantee (Base plan)
Negatives
- Lackluster system manager
- Pay-only essential features
A lot can change in a decade. After being founded in 2007, Phone.com can still be considered as something of youngling in the cloud phone system market, but since then it has managed to grow into a true market leader – all by following the simple philosophy of providing enterprise-grade communication at SMB prices.
Phone.com is a one-stop shop for your phone needs, offering desk phones and other equipment for either renting or purchase. The company doesn’t limit the number of users and extensions in any way, all of which can be managed from a single online account with or without the help of integrated third-party CRM software. Although the default Phone.com features are more than enough to satisfy most business’s needs, the main strengths of this VoIP provider are the extras it provides, such as a downloadable softphone, business texting, its complementary mobile app, and more. In addition to that, all Phone.com users enjoy domestic rates to almost 10 countries, outstanding customer support and, just as we promised, very affordable prices Read More…
RingCentral Reviews

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Positives
- Versatile, advanced call handling features
- Huge number of integrations
- Unlimited domestic calls and texts
- International numbers from 55 countries
- 15-day risk-free trial
Negatives
- Steep learning curve
- Android app sometimes unresponsive
VirtualPBX Reviews

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Positives
- Intelligent, unconventional features
- Scalability of network
- Mobile-friendly account
- Pre-configured devices for purchase
- Monthly or usage-based pricing plans
- Free trial with money back guarantee
Negatives
- Additional costs
- No mobile app for Dash accounts
Holding a leading position in the market for two decades is not easy, it requires constantly striving for perfect customer satisfaction. VirtualPBX, a California-based company, is definitely capable of pulling that off. By deciding to use this company’s services, you’ll have access to competitively priced subscriptions that provide everything that anyone could need from a virtual phone system. From regular yet advanced features like call-forwarding, auto-attendant, conference calls, programmable extensions, voicemail notifications to extras like call blasting, Direct Inward Calling (DID), email to fax, hot desking, outbound caller ID, flexible device management. Everything that you could ever need is available to set up and customize by you or your colleagues using a sleek and user-friendly interface.
These features and other purchasable extras like desk phones and additional services are all available as part of six different pricing plans: three are based on usage and therefore better for smaller businesses, while the other three work on an annual basis well-suited for offices. All of these plans come with a 14-day free trial, a 30-day money back guarantee, and 24/7 customer support. Read More…
iTeleCenter Reviews

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Positives
- Virtually endless customization options
- Various VoIP and complementary features
- iPhone/Android app
- Cost-friendly prices
- All features available for all pricing plans
- 14-day free trial
Negatives
- Activation fee required
- Setup fee for true-800, vanity and ported numbers
- Limited extensions (except Premier)
It is quite surprising that iTeleCenter has been on the market since 1992. Like a true virtual phone system veteran should, iTeleCenter keeps a steady pace in delivering and innovating its services. If you become a client of this company, you will get a service with over 50 features, including the option to choose any kind of number, and flexible call handling like call forwarding, screen & announce, unlimited call capacity and even an ad-tracker. The straightforward online dashboard displays your audio messages in written form, and lets you use your computer as a fax machine and customize your entire VoIP system with just a few clicks. And the iPhone/Android app helps you separate your business related calls from the personal ones even when you are out of your office. The four pricing plans only differ in a few things, but no matter which one you choose, you get your virtually unlimited service for cost-friendly prices alongside a 14-day free trial or even for free if you manage to refer friends to the company. Read More…
FreedomVoice Reviews

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Positives
- 40+ features by default
- Scalability of accounts
- Simple, straightforward account manager
- Third-party softphone integration supported
- Cost-friendly pricing plans
- 30-day free trial
Negatives
- Limited media storage space
- Hidden business prices
- Expensive number porting
FreedomVoice is a California-based company that has been serving over 200k entrepreneurs and small businesses for decades. Despite being a subsidiary of GoDaddy, which acquired the company in 2016, FreedomVoice still provides the quality service it is known for with over 40 different features available for both residential and business users. By becoming a user of this VoIP service provider, you can get almost any kind of phone numbers and features – whether you want to use your phone system for residential or business purposes. You have the option to purchase extra features like professional greetings, call recording and the ability to get your voicemails read to you, and you can integrate different softphones into your system without hassle. Your system can be managed from a simple, straightforward and fully customizable account manager and the free iPhone/Android app that lets you bring your business with you. FreedomVoice is available in three barely different pricing plans with a 30-day free trial and without contractual obligation. Read More…
Grasshopper Reviews

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Positives
- Simple account management
- Handy desktop and mobile apps
- Good, useful integration options
- Business texting
- Unlimited minutes
- 30-day money-back guarantee
Negatives
- No outbound faxing
- Differences between iOS and Android apps
Grasshopper, a VoIP service ‘built by entrepreneurs, for entrepreneurs’, intends to do more than just move phone lines to the cloud: its mission is to provide a simple yet perfect phone system with which the whole world can be turned into your office. By switching to this provider all the necessary features a decent virtual phone system should have will be available to you with virtually no limits at all. With its simple and straightforward account manager – which is complemented by a minimalist desktop softphone – everything can be easily customized, from call forwarding and call routing to voicemails and individual greeting messages. Additionally, the iOS and Android app easily separates business related calls and messages from personal ones.
All of these features, plus such rarities as professional greetings, business SMS messaging, and inbound faxing are available in three different yet affordable pricing plans, ready to make your business sound as professional as a Fortune 500 company. And when you learn about the other advantages – like unlimited free minutes – you will be asking yourself why you aren’t yet a client of Grasshopper. Read More…