
Editor's Rating | |
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Overall | |
Features | |
Price | |
Customer Support |
Positives
- Comprehensive set of call handling features
- Free internal calls
- 24/7 customer support
- Wide array of software integrations
- Supports SMS campaigns
Negatives
- Paid trial
- Pay-per-minute subscription
- Lack of built-in omnichannel platform
From customers booking a table at a restaurant to clients asking about their latest bill, all businesses need to have a reliable customer support system. This is where clients go to ask for help, and it’s essential that they get an excellent experience – satisfied customers are more likely to rave about your company, after all. JustCall is a comprehensive contact center software that comes with all the call handling features you could ask for. Not only will your agents be able to provide effective customer support, but your sales team will also love the automated dialer and SMS campaign management tools. Better yet, the platform can measure everything you’re doing, monitor calls in real time, and improve internal communication. With prices starting at $20 per month per user, JustCall is also extremely affordable. Sadly, the company doesn’t provide a free trial period, but the first month comes at a discounted rate of $7.50 per user. Read More…