You can easily compare all the top business VoIP service providers of 2020 using this comparison chart and guide. Make sure to also check the customer reviews and ratings for the business phone systems you’re interested in, and you’ll find the perfect VoIP solution before you know it.
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With a wide range of business virtual phone system service providers available on the market, picking the one that suits your needs and wishes the most isn’t easy. The VoIP companies presented in this comparison are some of the best on the market, and each has its unique features that could eventually make a big difference for you. To make the purchasing process of your business VoIP system easier, we’ve also compiled a buying guide.
Business VoIP Service Buying Guide
Nowadays, many business owners choose to use Voice over Internet Protocol (VoIP) services to connect with their customers instead of traditional telephone service. Although finding the best service to meet your company's needs will take some time, the rewards will be worth the challenge. As with any other major purchase decision for your business, you need to follow a clear strategy to select the best VoIP provider for your company.
1. Create Your Shopping List
Before you can even start looking at potential virtual phone system options, you need to decide which features are most important to your business. Make sure to set a budget for your VoIP service as well, as it will play a significant role in trimming down your list of potential providers.
Next, think about the demands of your company. If you anticipate that your VoIP needs will change frequently, you need to find a provider who offers scalability. You will also need to decide how many lines you will need, the number of minutes you will need, and whether you can keep your old phone number. Some providers offer extra features that may be useful for your company, such as menu systems, call queues, call recording and appealing international calling rates.
2. Research Potential Options
Once you've created your list of must-have features, you can begin looking for providers to fit your company's needs. Our comparison chart above is a great place to start, as it gives you an overview of the supported features for the most favored business VoIP providers. Click through to the editor review of the providers you have your eye on to find more in-depth details on each company along with other information.
You can also contact the providers that you are considering directly if you need more information. Take advantage of online chats and customer support email contacts to ask your questions.
3. Check Reviews Submitted by Other Business Owners
With your list of potential providers in hand, you can begin looking at the customer reviews for your current selection of solutions. The customer reviews and ratings submitted by other users of our site will give you firsthand information on the level of service and the customer support provided by a VoIP provider.
In addition to online reviews, you can ask for recommendations from your business associates. Talking directly to a VoIP customer will give you the chance to ask questions and get a real sense of the quality of the service.
4. Try a Free Trial
Testing out a provider by taking advantage of a free trial offer will give you a chance to determine if that provider can deliver the results that you need. During each trial, put the service through a thorough test to check for call quality and ease of use. If a provider does not offer a free trial, look for a money-back guarantee instead. Many companies will offer a 30-day refund guarantee so that you're not stuck with a lengthy contract for a service that doesn't work for your business. If you're not satisfied with your service during your first month, you'll be able to get a refund.
5. Make Your Final Selection
After having experienced two or three free trials, you should be ready to make a final decision on your future VoIP service. As you go through your final list of candidates, rate the experience that you had with each trial, and select the provider that will best fit your company. Before you sign up for your VoIP account, don’t forget to browse our site for coupons and other discounts to get an extra saving on your new VoIP phone system.