If you’re looking for an excellent contact center solution, JustCall is well worth a try. It offers an extensive list of call handling and texting features while remaining quite affordable. Moreover, although the platform doesn’t come with built-in omnichannel capabilities, it allows you to integrate with various apps for this purpose. Unfortunately, JustCall provides neither a free trial nor a money-back guarantee for you to test the software, but you can get the first month for the lower price of $7.50 per user. Read More…
If you’re looking for a reliable contact center software that is easy to use and affordable, CloudTalk is the one for you. It provides various advanced features, such as skill-based routing and native post-call surveys, while supporting several third-party integrations for a smoother workflow. The best part of it all is the 14-day free trial that the company offers without even asking for your credit card. With this test account, you’ll be able to check everything out and set up your contact center before starting a paid subscription.
Regardless if you own a small or a large company, you can’t go wrong with Freshcaller. By providing five different price tiers, this contact center software provider offers subscriptions for everyone’s pockets. Better yet, you can get a free forever plan with Freshcaller, where you only have to pay for the call rates. The subscription is quite basic, though, so it’s likely that you’ll upgrade to a paid plan sooner or later. Fortunately, you can take advantage of the 21-day free trial to test everything before committing.
Twilio Flex offers a way for you to develop your contact center just the way you want. The service provides a blank canvas for you to build upon by taking advantage of either its intuitive builder tools or by hard coding it yourself – making Twilio Flex one of the most flexible contact center platforms on the market. Better still, the company provides a 5,000-hour free allowance, which gives you the time required to fully develop your contact center and test it out.
Aircall is a terrific contact center platform that provides advanced call routing and care agent management in an extremely intuitive way. The same way that creating an account (and selecting your new phone number) is effortless, setting up your contact center system is child’s play. Better yet, the programs for both desktop and mobile are easy to use and allow your customer care agents to provide a seamless experience to anyone who gets in touch with your company. The best part is that Aircall offers a 7-day free trial to allow newcomers to test all features before committing to a purchase.