Virtual Phone Systems Reviews by Experts & Users 2015

eVoice Reviews

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Editor's Rating
Overall
Features
Price
Customer Support

Positives

Unlimited included features
Advanced features available
Desktop, mobile browser, app support
Cost-friendly prices
No number porting fee
30-day free trial

eVoice Reviews3.5zoli2018-05-15 08:44:58

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Negatives

Pay-only features
Lackluster system manager
Average customer support

eVoice Reviews3.5zoli2018-05-15 08:44:58

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eVoice – owned by j2 Global, the same company behind eFax, KeepItSafe and Speedtest.net – has been on the U.S. and Canadian market since its foundation in Los Angeles in 2000. This VoIP service provider is intended for sole proprietors and smaller businesses, with the choice between 4 cost-friendly pricing plans that hold the knowledge and power of the bigger virtual phone system companies. When you become a subscriber of eVoice for a longer period or for just the 30-day long free trial, you not only get local, toll-free or ported numbers for free, but you receive all features you need too; from several call handling options like call forwarding, holding, blocking, transferring to even conference calling. You also get various voicemail options, answering rules, auto-attendants and other customizable features that you can manage from your account using a computer or on the go using the mobile apps. eVoice also gives you the option to purchase additional features like two-way faxing, call recording and live receptionists to make your business seem truly professional. Read More…

eVoice Reviews3.5zoli2018-05-15 08:44:58

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Hover Networks Reviews

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Average Ratings
Overall	Not Rated
Features	Not Rated
Price	Not Rated
Customer Support	Not Rated

Hover Networks uses cloud technology and managed solutions to replace your outdated PBX systems. Talk one on one or create instant conference calls automatically through their fully automated conferencing service. Advanced features allow you to for example monitor all incoming calls, make it possible to send and receive paperless faxes, and let you queue calls to increase efficiency. Hover Networks’ services and pricing plans are geared towards businesses of all kinds, with the option to request a custom quote specifically for your company. Read More...

Office Application SoftwareHover Networks Reviews

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Phone.com Reviews

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Editor's Rating
Overall
Features
Price
Customer Support

Positives

Clever, enterprise-grade features
CRM integration options
Outstanding customer support
Cost-friendly pricing plans
Unlimited minutes available
30-day money-back guarantee (Base plan)

Phone.com Reviews4zoli2018-12-27 17:33:05

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Negatives

Lackluster system manager
Pay-only essential features

Phone.com Reviews4zoli2018-12-27 17:33:05

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A lot can change in a decade. After being founded in 2007, Phone.com can still be considered as something of youngling in the cloud phone system market, but since then it has managed to grow into a true market leader – all by following the simple philosophy of providing enterprise-grade communication at SMB prices.

Phone.com is a one-stop shop for your phone needs, offering desk phones and other equipment for either renting or purchase. The company doesn’t limit the number of users and extensions in any way, all of which can be managed from a single online account with or without the help of integrated third-party CRM software. Although the default Phone.com features are more than enough to satisfy most business’s needs, the main strengths of this VoIP provider are the extras it provides, such as a downloadable softphone, business texting, its complementary mobile app, and more. In addition to that, all Phone.com users enjoy domestic rates to almost 10 countries, outstanding customer support and, just as we promised, very affordable prices Read More…

Phone.com Reviews4zoli2018-12-27 17:33:05

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RingCentral Reviews

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Editor's Rating
Overall
Features
Price
Customer Support

Positives

Versatile, advanced call handling features
Software, app, answering rule-creator
Integration options
Clever team messaging/collaboration
Unlimited domestic calling and texting
15-day risk-free trial

RingCentral Reviews4.375zoli2018-08-22 16:03:52

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Negatives

Complicated system manager
Confusing pricing policy

RingCentral Reviews4.375zoli2018-08-22 16:03:52

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Quickly after its foundation in 1999, the Californian company RingCentral became a leader in the VoIP market and set out to further expand its services to become an all-encompassing cloud communications platform. Its VoIP solutions serve various business needs, whether your company is currently still using landline phones with existing numbers, or you’re just starting out. All call related features you can think of are available in RingCentral, some of them in advanced form, plus you can also get as many phone numbers, phone lines and extensions as you want. The company provides a very effective, scalable phone system manager with a visual answering rule creator and a built-in softphone, but your subscription also comes with a downloadable desktop program and an app. Furthermore, you get unlimited domestic calls, business texting and faxing, a complete messaging and collaboration platform, the option to integrate the most important third-party solutions and support from an always ready customer service team. And to top it all, everything above of this is available for very reasonable prices. Read More…

RingCentral Reviews4.375zoli2018-08-22 16:03:52

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VirtualPBX Reviews

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Editor's Rating
Overall
Features
Price
Customer Support

Positives

Intelligent, unconventional features
Scalability of network
Mobile-friendly account
Pre-configured devices for purchase
Monthly or usage-based pricing plans
Free trial with money back guarantee

VirtualPBX Reviews4.125zoli2017-10-14 09:47:38

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Negatives

Additional costs
No mobile app for Dash accounts

VirtualPBX Reviews4.125zoli2017-10-14 09:47:38

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Holding a leading position in the market for two decades is not easy, it requires constantly striving for perfect customer satisfaction. VirtualPBX, a California-based company, is definitely capable of pulling that off. By deciding to use this company’s services, you’ll have access to competitively priced subscriptions that provide everything that anyone could need from a virtual phone system. From regular yet advanced features like call-forwarding, auto-attendant, conference calls, programmable extensions, voicemail notifications to extras like call blasting, Direct Inward Calling (DID), email to fax, hot desking, outbound caller ID, flexible device management. Everything that you could ever need is available to set up and customize by you or your colleagues using a sleek and user-friendly interface.

These features and other purchasable extras like desk phones and additional services are all available as part of six different pricing plans: three are based on usage and therefore better for smaller businesses, while the other three work on an annual basis well-suited for offices. All of these plans come with a 14-day free trial, a 30-day money back guarantee, and 24/7 customer support. Read More…

VirtualPBX Reviews4.125zoli2017-10-14 09:47:38

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iTeleCenter Reviews

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Editor's Rating
Overall
Features
Price
Customer Support

Positives

Virtually endless customization options
Various VoIP and complementary features
iPhone/Android app
Cost-friendly prices
All features available for all pricing plans
14-day free trial

iTeleCenter Reviews3.5zoli2017-02-25 10:52:21

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Negatives

Activation fee required
Setup fee for true-800, vanity and ported numbers
Limited extensions (except Premier)

iTeleCenter Reviews3.5zoli2017-02-25 10:52:21

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It is quite surprising that iTeleCenter has been on the market since 1992. Like a true virtual phone system veteran should, iTeleCenter keeps a steady pace in delivering and innovating its services. If you become a client of this company, you will get a service with over 50 features, including the option to choose any kind of number, and flexible call handling like call forwarding, screen & announce, unlimited call capacity and even an ad-tracker. The straightforward online dashboard displays your audio messages in written form, and lets you use your computer as a fax machine and customize your entire VoIP system with just a few clicks. And the iPhone/Android app helps you separate your business related calls from the personal ones even when you are out of your office. The four pricing plans only differ in a few things, but no matter which one you choose, you get your virtually unlimited service for cost-friendly prices alongside a 14-day free trial or even for free if you manage to refer friends to the company. Read More…

iTeleCenter Reviews3.5zoli2017-02-25 10:52:21

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FreedomVoice Reviews

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Editor's Rating
Overall
Features
Price
Customer Support

Positives

40+ features by default
Scalability of accounts
Simple, straightforward account manager
Third-party softphone integration supported
Cost-friendly pricing plans
30-day free trial

FreedomVoice Reviews4zoli2017-02-03 17:00:26

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Negatives

Limited media storage space
Hidden business prices
Expensive number porting

FreedomVoice Reviews4zoli2017-02-03 17:00:26

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FreedomVoice is a California-based company that has been serving over 200k entrepreneurs and small businesses for decades. Despite being a subsidiary of GoDaddy, which acquired the company in 2016, FreedomVoice still provides the quality service it is known for with over 40 different features available for both residential and business users. By becoming a user of this VoIP service provider, you can get almost any kind of phone numbers and features – whether you want to use your phone system for residential or business purposes. You have the option to purchase extra features like professional greetings, call recording and the ability to get your voicemails read to you, and you can integrate different softphones into your system without hassle. Your system can be managed from a simple, straightforward and fully customizable account manager and the free iPhone/Android app that lets you bring your business with you. FreedomVoice is available in three barely different pricing plans with a 30-day free trial and without contractual obligation. Read More…

FreedomVoice Reviews4zoli2017-02-03 17:00:26

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Grasshopper Reviews

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Average Ratings
Overall
Features
Price
Customer Support

Positives

Simple account management
Handy desktop and mobile apps
Good, useful integration options
Business texting
Unlimited minutes
30-day money-back guarantee

Grasshopper Reviews4.125Best Reviews2019-01-11 14:31:20

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Negatives

No outbound faxing
Differences between iOS and Android apps

Grasshopper Reviews4.125Best Reviews2019-01-11 14:31:20

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Grasshopper, a VoIP service ‘built by entrepreneurs, for entrepreneurs’, intends to do more than just move phone lines to the cloud: its mission is to provide a simple yet perfect phone system with which the whole world can be turned into your office. By switching to this provider all the necessary features a decent virtual phone system should have will be available to you with virtually no limits at all. With its simple and straightforward account manager – which is complemented by a minimalist desktop softphone – everything can be easily customized, from call forwarding and call routing to voicemails and individual greeting messages. Additionally, the iOS and Android app easily separates business related calls and messages from personal ones.

All of these features, plus such rarities as professional greetings, business SMS messaging, and inbound faxing are available in three different yet affordable pricing plans, ready to make your business sound as professional as a Fortune 500 company. And when you learn about the other advantages – like unlimited free minutes – you will be asking yourself why you aren’t yet a client of Grasshopper. Read More…

Grasshopper Reviews4.125Best Reviews2019-01-11 14:31:20

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eVoice Reviews

Positives

Negatives

Hover Networks Reviews

Phone.com Reviews

Positives

Negatives

RingCentral Reviews

Positives

Negatives

VirtualPBX Reviews

Positives

Negatives

iTeleCenter Reviews

Positives

Negatives

FreedomVoice Reviews

Positives

Negatives

Grasshopper Reviews

Positives

Negatives

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