Main Features of VoIP.com
One of the best things about the hosted telephone service is that it comes with a host of free as well as paid calling features. Just like every other VoIP provider, VoIP.com also includes some amazing high-end features in its plans and packages. Everything is quite easy to manage with the help of online access accounts. VoIP.com provides every calling feature that you need, including the far better free long-distance calling, in comparison to the traditional phone service providers.
You can also enjoy free international online calls and a whole host of other features that can be easily managed. 3-way conferencing, 7-10-11 digital dialing, operator block, *69 call return, enhanced 911, 311 city service, remote click to call and failsafe are some distinguishing features that make VoIP.com different from other service providers. VoIP.com also provides certain paid features like low international call rates, direct international dialing, operator dialing, toll-free and virtual numbers, add a line and 411 directory assistance in lieu of nominal charges.
Ease of Use
VoIP.com aims at combining reliability and ease of use in order to enhance the overall customer experience. Setting up a hosted phone system with VoIP.com is very simple and a standard user interface further eases the call management process. You shouldn’t be intimidated with the VoIP.com activation kit; it just requires connecting the VoIP 2 line adapter to your internet modem and two telephones with the adapter. The installation process can be completed in a matter of minutes. VoIP.com also provides the facility of transferring your number, which further eases the task of managing the calls from one access point.
VoIP.com works on a policy, “the longer the contract, the more are the savings”. The home and small business plans cost pretty much the same. VoIP.com provides a 24-month unlimited plan at a price of $14.95/month. A 12-month contract is also available at the cost of $16.95/month.
You can also go with the month-to-month plan, which costs a little more and reaches $19.95/month. Best of all is the annual prepaid plan, which requires you to pay $149.95 up front, averaging to $12.50/month. All the plans are exclusive of taxes and surcharges, which will be added up at the time of billing. On the other hand, business plans with standard support will cost $17.95 per extension/month and premium on-site support plan will cost $22.95 per extension/month.
VoIP.com has been there for a long time and it is their dedicated customer service that has earned them a good reputation in the market. VoIP.com’s ready 24/7 customer support staff is present 365 days a year for dealing with issues and problems faced by their customers. The web support section provides a ready solution to some of the most common problems faced by the VoIP.com users. Moreover, any kind of complex issues can be addressed in the forum support section. Automated phone support is also available for getting your issues addressed immediately.