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Best Reviews > Virtual Phone Systems > Articles

Virtual Phone Systems Articles

Moving into the Cloud with a Virtual Phone System

Cloud-based phone systemThe transformation of electronic communication from Thomas Edison’s primitive wires-in-a-box to the far more sophisticated Public Switched Telephone Network (PSTN) has come a long way. This, to no one’s surprise, is not the extent of it.

Nowadays, electrical communication has grown to include multiple networks involving many phones simultaneously by means of the internet and mobile applications. Those in the field of technology refer to this as the cloud-based phone system. Read More…

Category: Articles

Does a Vanity Phone Number Really Help?

A vanity phone numberStatistics show that the small home office and larger business owners could benefit greatly from a vanity phone number. A vanity phone number is not something that is new. Vanity phone numbers are major players in the marketing game. First, it is important to take a look at exactly what a vanity phone number represents to understand their benefits to the business owner and marketing. The numbers are essentially an alphabetic translation of the phone number.

Vanity Phone Number Benefits

A vanity number has plenty of benefits to offer to the new business owner or a well-established business owner. For example, a business owner finds that his new electrical business has hit a slump and would like to drive up interest and familiarity with his company. He searches for a vanity phone number via a vanity phone number generator such as PhoneSpell.org and it delivers a very memorable alphabetic representation of the company’s number. The phrase generated is very easy to remember or memorize by just about anyone. Soon his phone is ringing off the hook. Many business owners use this method to drive up sales and attract more customers. Read More…

Category: Articles

Virtual Phone System Comparison: Nextiva vs iTeleCenter

Through this virtual phone system comparison we will analyze whether Nextiva or iTeleCenter offers better quality and service to their clients, based on selection of local numbers, pricing options, special features, and customer treatment history.

Nextiva: All The Features You Need

For businesses that want to get noticed across the country, Nextiva offers local numbers in almost any area code nationwide, so potential customers will feel more comfortable calling you. These local numbers even include automated attendant and advanced call forwarding features, among other great features that help you handle larger call volumes. iTeleCenter also offers additional local numbers, yet primarily focuses on five major US cities for these, which are: Houston, Los Angeles, Chicago, Phoenix, and New York.

When comparing the pricing plans, iTeleCenter has upfront pricing options listed online, with no obligation to pay until after your free trial. Nextiva asks you to send them a request of the services you need, and they contact you with a tailored quote.

iTeleCenter Video Introduction

iTeleCenter has these Unique Advantages that Nextiva does NOT:

  • Applications for use with both Android phones and iPhones: Nextiva primarily allows users to fax from their cell phone through email services such as Gmail for instance, instead of through tailored applications that can offer additional features.
  • Free Trial Period of 14 days: Nextiva has no free trial options.

Which service is the most helpful to its customers?

Customer support, especially for communications technology systems, is a crucial aspect of service that makes all of the difference between having a “great” service that you can't rely on, or having a dependable service that is easy to maintain. Especially for anyone using Nextiva or iTeleCenter to expand their business communications, sometimes a small glitch in the system can cost you lost business opportunities.

Nextiva Video Introduction

Comparing The Two

At first glance, both Nextiva and iTeleCenter seem helpful enough considering that they offer customer support through email, frequently asked questions pages, and by phone; yet to know more about their reputation, let's investigate further. Read More…

Category: Comparisons

Virtual Phone System Comparison: VirtualPBX vs Grasshopper

These two providers offer similar features so sometimes it helps to conduct a virtual phone system comparison in order to find out where the real differences are between the two services. It is always important to consider the specific needs that dictate your business' daily operations; finding the right provider to fulfill all the areas of concern should be the top priority. Evaluating the business before looking at one of the providers helps maintain standards while addressing all the particular details of interest. Read More…

Category: Articles

How To: Reduce Phone Costs of Your Start-Up

New business owners and well-established business owners are always looking for a way to cut costs and stay within their budget. One cost that might easily get out of control is the phone service cost. It is important to remember that your telephone system is still a very vital and significant part of your business. This fact certainly gets lost in the mix of new technology. Today, a phone system acts as a receptionist, answers calls, faxes, transfers calls, stores messages, and helps the business run smoothly. Cost cutting is still important. Here is how to reduce phone costs of your start up.

Reduce phone costs

A much better and cost-effective way to handle telephone calls is with a virtual phone system. A well set up virtual phone system will make even a one person business operation appear larger and more professional. A virtual phone system is actually very affordable today. It is easy to get started with a virtual phone system like Grasshopper or other popular virtual phone companies. They are certainly the best solution for the business that is trying to reduce phone cost. Read More…

Category: Articles

3 Tips for Creating a True Virtual Office

In today's highly technical world, businesses can take advantage of many innovations that save both time and money by creating a true virtual office. This office space combines off site communication and other services that reduce conventional business costs while still delivering high professionalism.

1. Use File Collaboration Software

File collaboration softwareMany office managers have discovered the scores of benefits offered by file collaboration software. These software programs keep employees within a business in touch. The increased instant communication allows members of the team to offer constructive criticism and advice to help shape the ultimate goal of a company. It also aids in brainstorming. Armed with the ability to use this co-working office space to gather ideas amongst a group of skilled individuals who are separated by state lines or even oceans, a larger variety of diverse ideas can be collaborated to increase the quality and effectiveness of the end resultant product. Read More…

Category: Articles

Interview with Virtual PBX, Pioneer in Virtual Phone Systems

Logo of VirtualPBX.comFor our first interview here on Virtual Phone Systems Reviews, we had the honor to ask the great team at Virtual PBX a few questions. The company has been active in this industry since 1997, which makes it one of the absolute pioneers in virtual phone systems. Over the years, Virtual PBX has managed to keep adding great features to its different products. Their customer support is another part thing that made their company what it is today.

The interview goes over different areas Virtual PBX as a phone system provider and a company. Find out why Steven Lange founded the company in the early years of the internet, and learn how Virtual PBX sees this business evolving in the future in our interview. Read More…

Category: Articles/ Interviews

How a Virtual PBX Helps Growing Your Business

Hosted virtual PBX systemThe use of a virtual PBX allows a business to shift the need to invest in a business telephone system to a telephone company that delivers a hosted service. Features that are available with a virtual PBX include faxing, voice mail, automated greetings, conference calling, call audits, and a touch-tone menu. The use of a virtual PBX allows for low costs and scalability. Using a virtual PBX helps to grow a business in many different ways.

Increase Customer Base

Growing a business is easily achieved when a user base or customer base is increased. This is achieved by adding a toll-free telephone number! for access to your automated phone system. The use of a toll-free number will allow any customer to easily access information. This may lead to the hiring of an employee for the handling of phone support. Read More…

Category: Articles

Compare Virtual Phone Systems Before Signing Up

VoIP logo

In today's virtual world, finding a way to communicate with others is hardly the problem it was even a few years. With integration into cell phone systems, and allowing the use of laptops as the base station, mobility is not limited to just mobile phones. Wherever you can sit down with your laptop can become the center of your business, at least for a little bit. A virtual phone system can make for a very nice solution to some very nasty problems. Read More…

Category: Articles

Why Should You Get a Toll-Free Number?

Toll-free 800 numberGetting a toll-free number is easier today than it has ever been before. Usually it only requires the simple step of filling out an online application form, then a phone number is instantly assigned and activated. A toll-free number gives a business a more professional appearance and makes it easier for clients to contact the business, and a free number also provides a company with the potential to increase sales. Getting a toll-free number gives a business the appearance of being more reliable and reputable, and takes any business to a new level. A potential client is more likely to do business with a company that has a toll-free number.

Great Reasons To Have A Toll-Free Number

Making it easier for clients to reach a business is one of the best reasons to get a toll-free number. Some businesses enjoy having an 800 number that spells out the name of the business or the name of something associated with the business. These “vanity” toll numbers are more popular than ever before due to name recognition qualities and ease of remembering a number that also spells a word. A company can truly make its brand stand out and make that brand recognition easier than ever before for their clients, just by having a toll-free number. Read More…

Category: Articles

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