Phone phobia is still one of the major afflictions among business owners, you might be easily able to relate that to yourself. Now the thing to worry about here is that many small business owners like you are unable to get their hands on expensive separate sales department setups in order to enjoy unremitting profits. Whether you like it or not, phone and sales still come in pairs as far as increasing the revenues and profits are concerned. The phone surely is one of the best mediums for increasing sales, regardless of the new shiny tools available in the 21st century business world.
Better Communication, Better Business
The importance of phones in a small business can never be left unnoticed. You need to remember that your customers will always pick up their phones to reach you for every little inquiry they may have. Whether it is a pre-sales inquiry or after sales support or just a simple follow-up, an unanswered phone call will mean one happy client less. The internal sales department will spread a word about your products and services to the potential market, thereby increasing your sales and ROI.
Phone Sales ROI and VoIP Services
Installing expensive phone systems in your small business organization can definitely be a bank breaking deal. If you have somehow managed to get them installed, you surely must follow some quick tips for improving the sales ROI.
- Improved mental state and frame while making sales calls
- Create impactful communication
- Spend time in cold call training to identify things that can and cannot impact the sales
If, however, you are still wondering about investing in an internal sales department, then availing the benefits of VoIP services would be an ideal option for you. Integrating VoIP services with your existing solutions will not only save a good amount of investment, but will also improve the efficiency and ROI quite easily. With VoIP service providers offering innumerable quality features to the businesses in lieu of affordable charges, reaching a break-even in a matter of 6-8 months and then a better ROI is not a distant dream.
So, if you still haven’t given a thought to having an internal phone sales department, thinking about VoIP integration would be a worthy investment.
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