There are many issues with traditional phone systems, but one of the biggest problems is that they’re not mobile at all. Simply put, unless the caller can reach you on a separate mobile number, leaving the office also means cutting yourself off from the phone system, which could lead to missing important calls and, ultimately, losing business. Thankfully, with a cloud phone system on board this issue can easily be avoided since relying on internet-based calls means the whole world is turned into a virtual extension of your office, therefore meaning you can be available almost all the time.
But even if this feature does give users virtually unlimited freedom, there are still various factors that to be taken into consideration in order to place and receive phone calls as if you were sitting behind the desk at the workplace.
Tips for Using VoIP on the Go Effectively
One of the most basic features of any VoIP system, call forwarding is the easiest way to stay connected to the phone system while being away. Although this feature can be activated manually, cloud phone systems are actually capable of automatically forwarding the call by calling a set of phone numbers in a sequential or simultaneous order, even connecting to the first person to accept the call. In addition to that, there is the option to direct calls to voicemail, but this function should only be activated under particular circumstances, such as when going on holiday.
Note, however, that call forwarding is far from perfect, since it’s only good for receiving calls from another phone number, not to mention it may easily become a burden since international roaming fees are applicable to inbound calls, too.
International Numbers and International Plans
When it comes to international fees it’s also worth mentioning that cloud phone system providers operate with rather low international call rates for those who have a U.S. phone number. However, purchasing a subscription with an international virtual phone number or an unlimited international VoIP plan and then going abroad is the best option due to the fact that this allows users to place calls under the same or better conditions that citizens of the destination country have access to – provided that you have internet access.
The Proper Internet Connection
Admittedly, using the U.S. mobile network isn’t a big deal – especially if areas are well covered by cell towers – but things really need to be reconsidered when accessing the internet through unprotected wireless networks, which is typically the case when travelling abroad. Public Wi-Fi networks are often used to save on mobile internet plans and are known for being a playground for hackers, yet using the internet on a foreign mobile network could easily deplete data plans in seconds and ultimately resist you to using the phone system within range of a Wi-Fi connection.
However, the solutions to these problems are simpler than you think. With regards to the roaming issue, there are special mobile data plans intended for use abroad, but there is also the option to purchase a prepaid SIM card with mobile internet access in the country being visited. And as for accessing public Wi-Fi, it’s always best to opt for a VPN that masks your internet traffic.
Softphones and VoIP Apps
One of the biggest advantages of VoIP systems is that calls can be managed from any desktop or mobile device connecting to the internet, allowing for a configurable softphone or dedicated mobile app to be installed on them.
In fact, a VoIP mobile app is the best option for those who regularly leave their office, as it not only provides the necessary freedom by connecting to mobile and Wi-Fi networks alike but, contrary to popular belief, only consumes an insignificant amount of data, allowing users to use the cheaper mobile data plans.
Despite being superior to traditional phone services, not even VoIP can help out if you happen to be on a noisy street or are trying to make a call from a device that doesn’t even have built-in microphones and speakers.
This, however, is something that can be easily prevented with headsets, many of which are manufactured in a way to be ideal for travelers. Whether that is a simple in-ear headset for smartphones or a foldable lightweight model with a microphone that’s intended for computer softphones, such headphones are perfectly capable of cancelling out external noises while also making calls more private and comfortable.
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