Even though there are plenty of VoIP providers out there, the term ‘cloud telephony’ has been synonymous with RingCentral for many years now. And why shouldn’t it be? It has countless enterprise-grade features for prices that most businesses can afford, while its system can be customized in such a way that can easily satisfy the needs of any company. So, the question shouldn’t focus on RingCentral’s undeniable leading role but instead whether it can be beaten by Cloud Phone, a service that not only offers many of the things that its competitor does but also provides its own merits thanks to its special features.
|Free Trial||Free Trial||Free Trial|
|Analog Phone Support|
|Phone Number/Additional Fees|
|Toll-Free Number||Free (additional: $4.99/mo)||Free ($5/mo additional number)|
|Local, 800 Transfer Fee||Free||Free|
|Vanity 800 Number Fee||$30 ($4.99 afterwards)|
|True 800 Number Fee||$30|
|International Virtual Number||$5.99/mo|
|Flat-Rate Pricing Plans|
|Money Back Guarantee||15 days||30 days|
|Available Payment Methods|
|Headquarters||California, U.S.||California, U.S.|
When it comes to VoIP, it’s usually RingCentral that pops into most people’s minds – and it does so for very good reasons. It’s one thing that it provides virtually everything necessary for cloud telephony, but it’s actually the vast list of extras that make this service truly worth your investment. For instance, RingCentral users can enjoy the benefits of hot desking – or in other words working from any available desk rather than a set one – and they can even send one-way messages to each other via paging or record calls automatically.
But this is just the beginning as RingCentral also comes with a visual answering rule editor, a Google Chrome extension, and a downloadable program that includes a softphone, too. If that’s not convincing enough, then there is Glip – which is a highly advanced team messaging and collaboration platform. There are also options to integrate the phone system with multiple third-party solutions, send and receive an unlimited number of faxes and business text messages, and organize HD video conferences for up to 200 people.
Even though RingCentral is obviously a powerhouse, its prices are still a bit confusing since they heavily depend on the chosen plan, the subscription’s length, and how many people intend to use the new system. However, $19.99 monthly for an annual contract is the cheapest plan, which also comes with a sweet 15-day risk-free trial that is more than enough to give any business a taste of what RingCentral has to offer.
Admittedly, Cloud Phone isn’t as well-known as RingCentral, but Voxox’s service is still a decent VoIP system that perfectly serves the needs of any kind of business with virtually all the features needed for a cloud phone system. However, just as is the case with its competitor, it’s the details that make CloudPhone.com such a great solution.
For starters, there is the stellar mobile app that provides call recording and voice-only conferencing for up to five people, but can also serve as a softphone. It’s worth mentioning, though, that Cloud Phone is incompatible with analog or IP desk phones, but more than makes up for this with features like the simple and straightforward online system manager through which countless extensions can be set up, have voicemails automatically transcribed, and even receive fax messages. There is even the option to set up multiple answering rules to handle callers based on the time of the call or the language that they want to speak to you in.
As for the pricing, the cheapest plan is just $11.99 per month but, sadly, you will have to pay $64.99 every month without any chance for a discount to enjoy all the benefits of the service – including many of the features just mentioned. Regardless of the chosen plan, however, every Cloud Phone user is entitled to unlimited calls and business texting as well as a 30-day risk-free trial.
It’s clear that selecting the right service from these two VoIP providers isn’t easy considering how well they treat both their existing and newcomer clients. RingCentral is without doubt the more innovative solution out of the two – as proven by the enormous list of features and the must-have extras that come with the service – but the prices of its subscription plans are a bit expensive if you don’t opt for paying on an annual basis. Cloud Phone, on the other hand, doesn’t have as much to offer when it comes to features and in certain cases – such as with the support of existing hardware, conferencing, or faxing – it is completely outshined by its rival. However, for those who are looking for a VoIP service that operates with a simple, straightforward system manager, doesn’t require any hardware installation, and has relatively cost-friendly base prices, then this might be the perfect cloud phone solution to opt for.
Best VoIP Systems of 2020
|Editor's Choice 2020|