Business VoIP Reviews
The reasons to use a virtual phone system in your company are many, and so are the different features and aspects to consider when selecting the perfect solution. Every business VoIP review on our site is written with a focus on the key features that make a quality cloud phone service for small and medium businesses. The customer reviews and ratings will help you find out which business VoIP is the best one for your particular company, and give great insights on how well the customer service of a provider performs. Feel free to share your past VoIP experiences in a user review as well!
Nextiva Reviews
Positives
- Comprehensive software
- Built-in CRM
- Free team collaboration platform
- 30-day money-back guarantee
- 24/7 customer support
Negatives
- Lack of international numbers
- Admin console isn’t intuitive
- No free trial
As one of the most popular virtual phone systems on the market, Nextiva has stayed on top of the latest trends since its launch in 2008. Consequently, the provider has consistently developed its product over the years to ensure the best possible quality and user experience.
As a result, Nextiva has developed a comprehensive solution with a 99.99 % uptime guarantee. Being available on both desktop and mobile, Nextiva goes beyond its duties as a virtual phone system and integrates other advanced features into its software.
In addition to serving as a task management software and team communication solution, the platform also offers AI features designed to enhance business efficiency and user experience.
Even though Nextiva’s prices are a bit high, plans can start at $17.95 per user per month with a yearly subscription and maximum amount of users available. This translates into 30% off the regular rate.
While Nextiva doesn’t offer a free trial, users can still test the platform without risk by taking advantage of its 30-day money-back guarantee. Plus, a free demo of the service is easily accessible on the website. Read More…
eVoice Reviews
Editor's Rating | |
---|---|
Overall | |
Features | |
Price | |
Customer Support |
Positives
- Advanced call handling
- Free number porting
- 30-day money-back guarantee
- Comprehensive analytic reports
- Responsive customer support
Negatives
- Paid add-ons
- Outdated mobile app
- No integrations
Since 2000, eVoice has been providing the U.S. and Canada with a high-quality VoIP service. Catering mostly to sole proprietors and smaller businesses, eVoice offers one universal plan designed to cover all of a VoIP client’s needs.
With a comprehensive set of tools and features, eVoice proves its dedication to delivering smooth user communication experiences. From auto-attendants to analytic reports and call handling tools, the company helps enhance businesses’ professionalism while providing relevant insights for data-driven decisions. What’s more, users can choose between local, toll-free, and international numbers to align with their goals and customer base.
With prices starting from $12 per user per month, eVoice rises in the competitive market of virtual phone systems. To make it even better, everyone can fully test out and explore its features with peace of mind by making use of its 30-day money-back guarantee. All in all, eVoice is an attractive solution for anyone seeking a basic yet professional solution. Read More…
Hover Networks Reviews
Phone.com Reviews
Editor's Rating | |
---|---|
Overall | |
Features | |
Price | |
Customer Support |
Positives
- Enterprise-grade features
- Unlimited domestic calling available
- International numbers
- Various integration options
- 30-day money-back guarantee
Negatives
- Slow number porting
- Expensive vanity numbers
A lot can change over the years. Since its foundation in 2007, Phone.com has grown into a true market leader by proposing enterprise-grade communication for a price normally associated with small businesses. The service is a one-stop shop for your phone needs, providing a comprehensive but easy-to-use virtual phone system. Phone.com offers an unlimited number of user registrations and extensions, and everything can be managed from a single online account with or without the help of the service’s third-party integrations. Although the default Phone.com features are more than enough to satisfy most businesses’ needs, the main strengths of the service are the extras, such as a downloadable softphone, business texting, the complementary mobile app, and more. But that’s not all – Phone.com users can either import or acquire numerous phone numbers. With outstanding customer support, affordable subscriptions, and a 30-day money-back guarantee, Phone.com truly is a virtual phone system to be on your radar. Read More…
RingCentral Reviews
Positives
- Versatile, advanced call handling features
- Huge number of integrations
- Unlimited domestic calls and texts
- Extensive analytics
- 14-day free trial
Negatives
- Steep learning curve
With over 20 years of experience, RingCentral is known for being ahead of the curve. It provides a wide range of products, including VoIP, online faxing, and web conferencing software.
RingEX provides unlimited domestic calling and text messages, advanced call handling and phone management features, and apps for desktop and mobile to combine everything into one polished platform. Better yet, RingEX comes with a personal AI assistant that is a game-changer for anyone who needs to take calls or follow up on clients.
It's possible to see everything for yourself with the interactive demos, but testing all features is also possible via the 14-day free trial and 30-day money-back guarantee available. To know more about what RingCentral has to offer, we recommend calling the company at 888-295-1724 for a custom quote. Read More…
VirtualPBX Reviews
Editor's Rating | |
---|---|
Overall | |
Features | |
Price | |
Customer Support |
Positives
- Intelligent, unconventional features
- Scalability of network
- Mobile-friendly account
- Pre-configured devices for purchase
- Monthly or usage-based pricing plans
- Free trial with money back guarantee
Negatives
- Additional costs
- No mobile app for Dash accounts
Holding a leading position in the market for two decades is not easy, it requires constantly striving for perfect customer satisfaction. VirtualPBX, a California-based company, is definitely capable of pulling that off. By deciding to use this company’s services, you’ll have access to competitively priced subscriptions that provide everything that anyone could need from a virtual phone system. From regular yet advanced features like call-forwarding, auto-attendant, conference calls, programmable extensions, voicemail notifications to extras like call blasting, Direct Inward Calling (DID), email to fax, hot desking, outbound caller ID, flexible device management. Everything that you could ever need is available to set up and customize by you or your colleagues using a sleek and user-friendly interface.
These features and other purchasable extras like desk phones and additional services are all available as part of six different pricing plans: three are based on usage and therefore better for smaller businesses, while the other three work on an annual basis well-suited for offices. All of these plans come with a 14-day free trial, a 30-day money back guarantee, and 24/7 customer support. Read More…
iTeleCenter Reviews
Editor's Rating | |
---|---|
Overall | |
Features | |
Price | |
Customer Support |
Positives
- Virtually endless customization options
- Various VoIP and complementary features
- iPhone/Android app
- Cost-friendly prices
- All features available for all pricing plans
- 14-day free trial
Negatives
- Activation fee required
- Setup fee for true-800, vanity and ported numbers
- Limited extensions (except Premier)
It is quite surprising that iTeleCenter has been on the market since 1992. Like a true virtual phone system veteran should, iTeleCenter keeps a steady pace in delivering and innovating its services. If you become a client of this company, you will get a service with over 50 features, including the option to choose any kind of number, and flexible call handling like call forwarding, screen & announce, unlimited call capacity and even an ad-tracker. The straightforward online dashboard displays your audio messages in written form, and lets you use your computer as a fax machine and customize your entire VoIP system with just a few clicks. And the iPhone/Android app helps you separate your business related calls from the personal ones even when you are out of your office. The four pricing plans only differ in a few things, but no matter which one you choose, you get your virtually unlimited service for cost-friendly prices alongside a 14-day free trial or even for free if you manage to refer friends to the company. Read More…
FreedomVoice Reviews
Editor's Rating | |
---|---|
Overall | |
Features | |
Price | |
Customer Support |
Positives
- 40+ features by default
- Scalability of accounts
- Simple, straightforward account manager
- Third-party softphone integration supported
- Cost-friendly pricing plans
- 30-day free trial
Negatives
- Limited media storage space
- Hidden business prices
- Expensive number porting
FreedomVoice is a California-based company that has been serving over 200k entrepreneurs and small businesses for decades. Despite being a subsidiary of GoDaddy, which acquired the company in 2016, FreedomVoice still provides the quality service it is known for with over 40 different features available for both residential and business users. By becoming a user of this VoIP service provider, you can get almost any kind of phone numbers and features – whether you want to use your phone system for residential or business purposes. You have the option to purchase extra features like professional greetings, call recording and the ability to get your voicemails read to you, and you can integrate different softphones into your system without hassle. Your system can be managed from a simple, straightforward and fully customizable account manager and the free iPhone/Android app that lets you bring your business with you. FreedomVoice is available in three barely different pricing plans with a 30-day free trial and without contractual obligation. Read More…
Grasshopper Reviews
Editor's Rating | |
---|---|
Overall | |
Features | |
Price | |
Customer Support |
Positives
- Straightforward account manager
- User-friendly features
- Business texting
- Unlimited domestic calls
- Mobile apps
Negatives
- Buggy desktop application
- Lack of international numbers
VoIP service Grasshopper considers that its mission is to provide a simple yet perfect phone system to help you stay accessible wherever you are. The service offers all the necessary features of any decent virtual phone system, and with its simple and easy-to-use account manager, everything can be easily customized. Additionally, the iOS and Android apps handily separate business calls and messages from personal ones. All these features, plus such rarities as inbound faxing, are available in three affordable plans. And when you learn about the other advantages, such as your personal virtual receptionist, you’ll be asking yourself why you haven’t already signed up. Grasshopper offers a limited free trial as well, allowing you to try the service without taking any chances. Read More…