Selecting a VoIP service that perfectly serves every need of your business is not an easy task. Not because cloud phone system providers are bad, quite the contrary. They have become so affordable and rich in features that newcomers to the VoIP market are better off basing their decision on certain specialties that each service offers. And both MightyCall and RingCentral have their own special features that make the use of VoIP a smoother experience.
MightyCall’s charm lies behind its user-friendly system manager accompanied by incredibly useful tools like a flawless app and a visually-led answering rule builder – all for cost-friendly base prices. RingCentral, the trusted old-timer of the market, has basically no need to prove itself since the job is already done with its vast list of features, enterprise-grade add-ons and the overall feeling of being a part of a leading VoIP provider.
|Free Trial||Free Trial||Free Trial|
|Analog Phone Support|
|International Calls||Upon request|
|Phone Number/Additional Fees|
|Toll-Free Number||Free||Free (additional: $4.99/mo)|
|Local, 800 Transfer Fee||Free||Free|
|Vanity 800 Number Fee||Free||$30 ($4.99 afterwards)|
|True 800 Number Fee||n/a||$30|
|International Virtual Number||$10/mo||$5.99/mo|
|Flat-Rate Pricing Plans|
|Money Back Guarantee||30 days||15 days|
|Available Payment Methods|
|Headquarters||Washington, U.S.||California, U.S.|
The fact that MightyCall provides all of the most important call handling features is absolutely not surprising, but what is interesting, however, is the list of extras that every user can enjoy should they become MightyCall subscribers of any package.
One such feature is the Telephony User Interface that transfers, holds, merges, and disconnects calls without the need to access the phone system manager. Within the TUI it is also possible to seamlessly jump between phone lines or even initiate conference calls by merging multiple calls or using a dedicated extension.
The TUI is indeed spectacular on its own, but the online system manager is where MightyCall truly shines. Not only is it simple and straightforward, but it’s packed with many features from call activity logs and detailed call statistics to programmable greetings and a built-in voice-only softphone. However, it’s the extras that make MightyCall such a pleasure to use, including the instant messaging platform, its visually-designed answering rule manager, the widget creator or the Facebook and Twitter activity tracker. And if that’s not convincing enough, all of these system management features are also available within MightyCall’s iOS and Android app without any major limitations.
Although MightyCall subscription plans start from $14.92 per month when paid annually, upgrading to either of the other two plans is highly recommended to enjoy up to 10,000 free minutes, 4,000 free business text messages, and the aforementioned social media tracker. However, before finally making the decision there is the option to try out every feature of MightyCall via its 30-day risk-free trial or a fully functional demo page.
Being a market leader and providing every call handling feature imaginable in each of its subscription plans is already a strong reason to consider RingCentral for anyone switching to VoIP. As a matter of fact, despite having just about everything as part of its service, for RingCentral that is ‘just’ the icing on the cake.
For starters, local calls and business texting is free of charge, regardless of which plan is selected. And this is just the beginning: all RingCentral users have access to Glip, a team messaging and collaboration tool that is an in-house alternative to solutions like Skype. RingCentral also provides a built-in softphone, a Google Chrome extension and downloadable programs that are not only perfect substitutes for desk phones but also allow you to perform certain phone system management tasks without using the online account.
Speaking of the online manager, it’s a fully-equipped system crammed with tools like a visual answering rule creator and is capable of handling virtually everything from recorded calls and working hours to users and call reports. Yet if that’s not enough, RingCentral can also integrate with third party solutions like Dropbox, Google, and the offline and online versions Microsoft Office by default.
To make the deal even sweeter, RingCentral plans – all of which come with a 15-day risk-free trial – start from just $19.99 per month per user on an annual basis. Its subscription plans offer a decent amount of variety, too, allowing for benefits like 10,000 toll-free minutes, faxing, more integration options, and automated voicemail transcription.
Picking a winner from these two companies is virtually impossible, since both include similar features yet have their own unique extras, too. So, it basically comes down to this: do you prefer hidden gems or would you rather go with something more well-known?
MightyCall is an affordable VoIP service with interesting features like its Telephony User Interface and a straightforward online system manager that is a true pleasure to use. Not only that, but it also provides a superb app and clever built-in tools like the social media tracker or the widget creator.
RingCentral, on the other hand, has an insane number of features, designed to make the life of businesses hassle-free. Even if the cheapest of plans are chosen, RingCentral still treats each of its customers with great care and gives them such features like its Glip messaging app, a versatile online system manager, third party service integrations, and free business texting and faxing.
Best VoIP Systems of 2020
|Editor's Choice 2020|