It’s essential to sound professional when a client calls you. So, you want to make sure you’re using a reliable virtual phone system that offers all the necessary call handling and phone management tools. MightyCall and Nextiva are two great options that deliver all of that and then some. Still, they provide different features and come with unique price tags. While one is more comprehensive and expensive, the other is more affordable and sticks to the essentials. So, which one offers a better price-quality ratio?
|Free Trial||Free Trial||Free Trial|
|Analog Phone Support|
|International Calls||Upon request|
|Phone Number/Additional Fees|
|Local, 800 Transfer Fee||Free||$0|
|Vanity 800 Number Fee||Free|
|True 800 Number Fee|
|International Virtual Number||$10/mo|
|Flat-Rate Pricing Plans|
|Included Minutes||U.S. and Canada: Unlimited|
|Free Trial||7 days||30 days|
|Money Back Guarantee||30 days||30 days|
|Available Payment Methods|
|Headquarters||Washington, U.S.||Arizona, U.S.|
MightyCall may not be as popular as other well-known VoIP providers, but that doesn’t mean it isn’t a powerhouse. While it lacks a few features, such as fax support and web conferencing, this provider offers everything you’d expect from a virtual phone system and more. Users can forward, hold, and merge calls, take advantage of the follow-me find-me tool, set up either sequential or simultaneous ringing, and make (as well as record) calls on any device connected to their system. The platform also comes with a comprehensive yet intuitive IVR, the ability to block, accept, or prioritize numbers, and the option to add customized greetings. But things don’t end there.
All MightyCall plans include either local or toll-free numbers. While true 800 numbers aren’t available, the company allows you to pick vanity numbers without paying extra. International numbers are another story, though. You can get one, but you’ll need to pay an additional $10 each month. But what makes MightyCall’s price structure shine the most is the Standard plan that offers an unlimited number of minutes and users for as low as $49.99 per month. There’s a more affordable subscription for $19.99 per month but since it only delivers a 1,000-minute allowance, it’s not worth it.
The Standard plan also comes with five phone lines and all the extensions you could wish for, with additional lines costing $5 per month. This makes it the perfect solution for small businesses that only need one phone number per department. You can try all the subscriptions yourself through the 7-day free trial and there’s a 30-day money-back guarantee available.
Nextiva is one of the most popular VoIP providers in the industry. Launched over a decade ago, the company has been satisfying customers ever since. It’s easy to understand why – Nextiva offers one of the most thorough virtual phone systems on the market, allowing you to handle calls, send/receive faxes, and host web conferences.
The software comes with all the essential call handling features, as well as some more advanced ones, such as conference calls with an unlimited number of participants, peer-to-peer video calling, and live chat. It even comes with an excellent CRM platform, although at an extra cost. The only downside is that the admin console is a bit challenging to use because of its confusing layout. But fortunately, that’s not the case for its desktop and mobile applications.
Nextiva provides either a local or a toll-free number (including true 800) with all of its plans. International numbers are out of the question, though. Every Nextiva user gets their dedicated number and the price starts at $19.95 per month per user. However, an Enterprise subscription is necessary to get full advantage of Nextiva’s features, which costs $27.95 per month per user. All plans come with a 30-day free trial and a 30-day money-back guarantee, so you can try everything out with no strings attached.
Regardless of whether you opt for MightyCall or Nextiva, you’ll be in good hands. That being said, both solutions are a better fit for different types of companies. For example, if you’re just looking for a straightforward VoIP solution for ten users with dedicated phone lines, MightyCall is half the price of Nextiva’s most basic plan. Still, if you want a more comprehensive solution that goes beyond handling calls, Nextiva is the better option, as you can manage CRM, make video calls, and send/receive faxes in just one place. We also highly recommend you take advantage of both free trials to test everything for yourself, as you might prefer one platform’s interface over the other.
Best VoIP Systems of 2020
|Editor's Choice 2020|
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