If you are a small business owner and you want to move your phone system to the cloud, your aim should be to get as many features as possible (maybe some extras) for the cost-friendliest price. And FreedomVoice and iTeleCenter are both capable of the aforementioned. FreedomVoice (operated by GoDaddy) enters the ring with many advanced features, pay-only extras, softphone integration, phone rental options, 3 pricing plans and a 30-day trial. iTeleCenter, on the other hand, replies with over 50 features (including normally pay-only extras), 4 pricing plans, a 14-day free trial, and a refer a friend promotion.
|Free Trial||Free Trial||Free Trial|
|Analog Phone Support|
|Phone Number/Additional Fees|
|Toll-Free Number||$30||Free ($25 existing number)|
|Local, 800 Transfer Fee||$30||$25|
|Vanity 800 Number Fee||$30||$25|
|True 800 Number Fee||$30||$25|
|International Virtual Number||n/a|
|Flat-Rate Pricing Plans|
|Free Trial||30 days||14 days|
|Money Back Guarantee||n/a|
|Available Payment Methods|
|Headquarters||California, U.S.||New Jersey, U.S.|
FreedomVoice, which was acquired by GoDaddy in 2016, has been on the market since 1996, serving over 200k small businesses and entrepreneurs. Whether you use it in your home or at your office, you get a pretty amazing list of features from advanced call forwarding, routing, queuing and distribution to answering rules, auto-attendants, incoming/outbound faxes, and unlimited extensions/lines. You can also broadcast voice messages to certain phone numbers and compress the size of your voicemails, which you can protect with a password as well. You have the option to add extra, pay-only features to your subscription too: you can get your greetings read by professionals, record your calls, transcribe your voicemails to a readable format and add extra storage space for your messages. Your subscription comes with a simple and straightforward account manager and a free iPhone/Android app (with call recording and one-touch contact as built-in extras). The integration with the ConnectWise business management platform and the softphones by CounterPath further fulfill some of the requirements you may have.
FreedomVoice is available in customized business pricing plans, or in 3 basic plans starting from $9.95 per month with 400 minutes included, up to $29.95 per month with 3,000 included minutes. Furthermore, you have the option to rent phones and include them in your subscription for $0–$5 per month. All basic plans are available for a 30-day free trial and all of them can be cancelled before the end of each payment period.
Founded in 1992 (thus being the oldest company reviewed on our website), iTeleCenter offers over 50 different features to its clients. These features include standard ones (call forwarding, blocking, transferring etc.) and those which would normally cost extra, like true conference calling (up to 25 people), voicemail transcription and call recording. An iTeleCenter virtual phone system is capable of handling unlimited call capacities, embedding a click-to-call button on your website, taking the role of a fax machine, sending you push notifications and keeping your voicemail messages even after you deleted them. No caller IDs are hidden from iTeleCenter (except yours if you want to), which is why you can immediately associate a number with your contacts, even exporting them to Outlook. Your system can be managed from a very simple account manager from your desktop or mobile browser, but if you need the most necessary features only, you can “bring” your account with you with the help of the iPhone/Android app, that can turn your smartphone into a softphone. You can associate various types of numbers to your account, with the exception of international numbers, and you can port your existing phone number to iTeleCenter as well.
Subscription prices start from $8.99 per month with the most expensive plan containing 5,000 free minutes, 4 phone numbers, and unlimited extensions. All plans come with a 14-day free trial and if you successfully refer this VoIP provider to a friend, your subscription fee is waived for an entire month.
If you need a reliable virtual phone system for affordable prices, both these companies are capable of satisfying your expectations. FreedomVoice has less, but more advanced features, accompanied by rarities like voice broadcasting, voicemail compression and password protection, and greetings read by the so-called voice talents. Thanks to the scalability (which provides unlimited extensions and lines by default) you can purchase extra features, you can integrate with third-party software and you can try out the 3 monthly pricing plans of FreedomVoice for 30 days. iTeleCenter, on the other hand, offers more, albeit more regular features and unlimited call capacities with some extras like free call recording, voicemail transcription, conference calling, and the click-to-call button. iTeleCenter also has a free trial for 14 days for its four month-by-month pricing plans and it offers its clients a refer a friend reward which fully waives the subscription fee for a month.
Best VoIP Systems of 2020
|Editor's Choice 2020|
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