Phone service is a basic utility that many of us, especially business owners, cannot do without. But just because it’s necessary, doesn’t mean it is always interesting or exciting, and many business owners may dread the chore of setting up phone service.
But for business owners who are really interested in getting a high quality IP phone service, there is lots of interesting things to know that make the process of buying a new phone system that much more fun.
Traditional phone services offer, well, traditional phone services, oftentimes without any bells or whistles. VoIP companies, on the other hand, provide a basic phone service, but they also include countless complimentary advanced features that could drastically improve your business’s efficiency and output via your phone system.
VoIP (Voice over Internet Protocol) is an innovative technology for transmitting voice data over the Internet instead of through the traditional phone lines. On top of all of the unique features that this Internet phone technology offers, it is also a much more affordable alternative to traditional phone service. Here are five fun facts about VoIP to boost your enthusiasm while you pick your VoIP service.
1. Chat for Free on VoIP to VoIP Calls
Any calls made between two callers with the same VoIP providers are free of charge. It doesn’t matter where the phone call originates or terminates, whether it is long distance or international, the call is complimentary no matter how long you spend on the phone.
This VoIP feature allows you to communicate with your friends, families, and businesses that are spread out all around the world without racking up any long distance or international calling charges as long as both callers have the same VoIP provider. Callers no longer have to set a timer or calculate per minute charges thanks to this cost-free feature.
2. Make VoIP Calls From Your Laptop
As long as you have Internet connection and a hosted VoIP system, you can log into your VoIP account on any computer or smartphone and access all of your VoIP features and benefits. Once you’re logged into your VoIP account, a softphone application will appear on your screen, allowing you to make your VoIP calls.
With this softphone application, you can send and receive calls from your VoIP telephone number, and access VoIP options such as call waiting, call forwarding, and three-way calling. Essentially, you can connect to your VoIP account anywhere and anytime you have Internet access.
3. Use VoIP on Your Mobile Phone
Numerous VoIP providers now feature a mobile VoIP app for smartphones. To access these applications, you simply download the app and sign into your account with that VoIP provider.
Much like with the previously mentioned softphone application for computers, your mobile device can now accept inbound and outbound VoIP calls using your VoIP telephone number. When you use this mobile app to make a call, your VoIP number, instead of your cellphone number, will appear on your receiver’s caller ID.
This mobile VoIP app is an appealing option because you can use your VoIP account to send and receive calls instead of your cellphone minutes. Additionally, with this mobile app, you can take advantage of those free VoIP to VoIP calls as well.
4. Never Miss a Call
VoIP providers offer an extremely useful call forwarding option, Find Me Follow Me, which eliminates the chance of ever missing a phone call again. With Find Me Follow Me, you can set up other phones, like your mobile or home landline, to receive your incoming calls from your office phone, so you can take calls regardless of your location.
This feature is especially convenient for when you want to continue to work or conduct business while you’re off the clock, out to lunch, or at home for the evening. Any client call that your VoIP business number receives will go straight to your other preprogrammed phones.
5. Voicemail to Email
Regardless of whether you’re sick in bed, on vacation, or at a dentist appointment, you can’t afford to miss urgent voicemail messages at the office. Thanks to the VoIP feature, Voicemail to Email, you can program your voicemails on your business VoIP number straight to your email address. This option changes your voicemails into mp3 files and then delivers them directly to your email inbox. This means you can listen to voicemails from your smartphone, tablet, or any Internet-enabled device.
Chloe Mulliner is a tech and telecom content writer in San Diego. She graduated from James Madison University with a degree in Media Arts and Design.
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