A softphone is basically an application that helps in turning your desktop, laptop or your main workstation computer into a phone or a VoIP system. The system makes use of the internet network for transmitting telephone services to the receivers’ end worldwide. The computer-based softphone would act as a full-fledge telephone, and can offer a great deal of features including call forwarding, call transfer, call hold, and several other features. Softphones primarily use the sound card installed in the computer for its audio input and the output. The interface is quite common and resembles a standard phone with number keys that can be pressed via mouse, or simply dialed through the keyboard number pad for making calls. For listening and speaking purposes, a microphone and a headset would serve the purpose. You can also make use of the IP handset for making and receiving calls through the internet.
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