Creating and running a business out of nothing is never an easy feat. But if you imagine this on a bigger scale, in other words taking your business to the rest of the world, the task seems frightening and difficult to manage. Although physical barriers are still and will be a problem, thanks to cloud-based technology, such as VoIP, running an internationally active business is not as hard as it might seem.
Be Connected with an International Number
The most important thing is to be available to your customers over the phone during business hours no matter where they are. Cloud phone system technology allows you to purchase a virtual phone number in an international location which can be automatically routed to the phone number you actually use. This way, your clients are not forced to spend a fortune on international calls when they try to reach you.
The beauty of virtual phone numbers is that they work the other way around as well: if you have to call an international client, you just have to switch to your international virtual number and you’ll pay local call rates. However, you also have the option to choose an international VoIP plan, meaning that you get free international minutes.
Still, keep in mind that if you don’t get a virtual phone number for outbound calls, you have to memorize the “call rate rule”: the more advanced the country is and the better internet and mobile network coverage it has, the cheaper the rates are. Thankfully, calls to Canada, Puerto Rico and other U.S. territories are deemed as local calls, therefore calling to these places is like calling a U.S. number.
Be Connected via Web Conferencing and Texting
Cloud phone systems are also capable of handling not just audio, but audiovisual conferences as well, whether they are placed from desk phones, desktop software or smartphones. Furthermore, they can be used the same way as Skype, WhatsApp or Facebook Messenger, albeit on a much more professional level. RingCentral’s solution, for instance, allows you to share your screen with others, upload files to online storages like Dropbox, Google Drive and Box (after being integrated into the system) and even chat with others via text messages.
Speaking of texting, this is also a feature that is more advanced than its consumer-level counterpart: anyone within the system can chat without any major limitations in the number of characters, and even share files with each other.
Cloud Solutions Beyond VoIP
Even though the above features are all pretty good, the best thing about cloud-based phone systems is that they give you complete freedom in virtually everything. You can get rid of your old PBX both in literal and figurative sense, or integrate it with a fully scalable system alongside or without your old devices.
Like we briefly mentioned before, you have the option to integrate other, third-party solutions. With them, you can stay in constant touch with your clients and manage other, business-related tasks too. Like in the case of online accounting, you can prepare estimates and invoices, and even let your co-workers monitor their work time with (built-in) time tracking software.
Best VoIP Systems of 2020
|Editor's Choice 2020|
Get the Best Deals on Virtual Phone Systems
Our monthly newsletter delivers the latest virtual phone systems deals, trends and reviews directly into your inbox.