Virtual Phone Systems Articles

Although cloud-based solutions are easy to set up and handle, there are still plenty of less tech-savvy people who have no idea how such things work, often turning to the internet to find thorough explanations of the process. However, the information about VoIP on the internet is so broad and versatile it can be a challenge to find the right info for you, not to forget that many times it can be misleading and ultimately end up confusing users even more. Thankfully there are plenty of handy guide books about VoIP, some of which we’ve covered before. The ‘For Dummies’ series is one of the longest running self-help manuals available, and for good reason. Written by Timothy V. Kelly and costing between $11-25 on Amazon, VoIP for Dummies promises to help you save money in teaching you how to set up your own VoIP network, but is it worth the cost? Read More…

Even though it might seem like a joke to many, Raspberry Pi, the small single-board computer developed in the UK for schools and developing countries in 2012, is a huge success that managed to sell way more than its original target. And considering that this brutally simple, cheap and yet fully functioning computer comes with everything you might need, it’s no surprise that success would be guaranteed.

Every Raspberry Pi comes with USB, mini-USB, HDMI and Ethernet ports, and even lets you choose your own OS instead of the pre-installed Raspbian – including a compatible version of Windows 10. However, due to not running a standard OS, Raspberry Pi was initially not well suited for VoIP purposes.

Luckily there are now plenty of solutions to make your Pi capable of hosting a virtual Private Branch Exchange (PBX) and/or a softphone, provided that you are ready to follow a setup process and that you have a USB headset. Read More…

Back in the old days, we were happy if we could start or accept a call or send and receive limited SMS text messages on our mobile devices. However, when smartphones entered the stage everything changed, leading to the age of Facebook Messenger, Google Hangouts, Skype, WhatsApp, and many more. But even still, calls and SMS/MMS messages were basically left untouched since their introduction – and that’s why RCS is such a brilliant, revolutionary step in the evolution of telecommunications. Read More…

Being in any kind of business demands professionalism – and using a VoIP service gets you one step closer to sound like Fortune 500 companies.

However, there are a few tricks to make your business seem even more professional; we already talked about business text messaging, so it’s time to introduce you to the other half of the equation: professional (voicemail) greetings. Read More…

It is one thing that virtual phone systems exist in the cloud, meaning that all your calls go through the internet. However, owning a VoIP service also means streamlined internal communication via group calls, chat applications or third-party software. Let’s take a deeper look at the options you have when you want to communicate with your co-workers in a fast and efficient way. Read More…

Creating and running a business out of nothing is never an easy feat. But if you imagine this on a bigger scale, in other words taking your business to the rest of the world, the task seems frightening and difficult to manage. Although physical barriers are still and will be a problem, thanks to cloud-based technology, such as VoIP, running an internationally active business is not as hard as it might seem. Read More…

When you change your phone service provider, you want the transition to be smooth, without losing your phone number. And honestly nobody wants to alert every single soul that they cannot reach you on the current number.

Thankfully most companies, whether they provide landline phone or VoIP services, allow new clients to continue using their old phone numbers with the new service. Read More…

There is no doubt that Skype is the best-known instant messaging, video chatting and voice calling application in the world. And for very good reasons: it’s free, it works on almost all platforms, and it has affordable prices for calls placed to and received from landline/mobile phones.

However, not too many people know that Skype has a more advanced version intended for business use: Skype for Business. Let us introduce you to this program, give you a quick insight to the differences between the two Skype versions and tell you whether Skype for Business is a perfect substitute for cloud phone systems. Read More…

When going through our reviews, comparisons and blog articles, you can see that virtual phone system providers offer seemingly countless features in their services. Most of them are pretty self-explanatory: call forwarding, call blocking, answering rules, voicemail messages and so on.

However, there are a few features you might not be familiar with, like DID (Direct Inward Calling), feature codes, ring groups, DNIS (Dialed Number Identification Service) and call blasting.

So, if you haven’t heard of these features before, this is your article to read. Read More…

Using a VoIP service has many benefits like lower calling rates, less cables and better scalability. Yet some countries like the United Arab Emirates, China, Egypt, even Mexico, South Korea and Brazil restrict people from using VoIP services in one way or another.

However, that doesn’t mean you cannot use VoIP apps like Skype, Viber, WhatsApp and co.; with a little trick called VPN you can say goodbye to geo restrictions and finally enjoy unlimited VoIP services. Read More…