Best Virtual Phone Systems Reviews
Are you ready to make the big switch from landline to VoIP but have no idea where to start? Would you like to know more about cloud phone systems to find the top VoIP system and broaden your knowledge of the future of communication? Enter the world of VoIP with Best Reviews by reading our expert-written reviews, comparing the best virtual phone systems, and finding exclusive discounts, coupons and trials.
Best Virtual Phone Systems of 2024
Based on the research and reviews by our VoIP experts, the best 3 virtual phone system providers of 2024 are the following:
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Editor's Choice 2024
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Virtual Phone Systems Reviews
With the thorough tests and reports conducted by our VoIP experts and other cloud phone system users, choosing the ideal virtual phone system is extremely easy. Through our reviews you will definitely find all information necessary to learn more about the chosen VoIP provider and its services. Each of our reviews starts with a quick introduction, followed by the presentation of the call handling features, the capabilities of the system itself and any specialties worth mentioning. You can also learn about the phone numbers supported by the VoIP company, how the mobile app fares, and which third-party solutions you can integrate into your system. And of course, we tell you more about the pricing and the customer support of each company.
Virtual Phone Systems Comparison
A profound review is a good way to choose your virtual phone system provider, but it is a comparison with similar companies and their respective services that truly helps you make a choice. If you have no idea where to start, or you already have some picks, just take a quick glimpse at our detailed VoIP comparison chart and learn the respective strengths of all reviewed companies in a jiffy – from their unique features to their pricing plans. But if you want more in depth info regarding competing solutions, just consult our side-by-side comparisons in which two selected VoIP providers compete with each other, revealing their best qualities in more detail.
Free Trials
Despite being more and more reliable with each passing year, switching to VoIP from landline is still a bit risky. Thankfully, almost all cloud phone system providers allow users to try out services in one way or another. The most common way of trying a new phone system without paying a dime is the money back guarantee, entitling you to receive a full refund within a certain period of time should you not be satisfied with the services provided. Some VoIP providers are very generous in offering a free trial of their virtual phone system, giving you access to the complete service or a test version of it.
Coupons
It is commonly known that the biggest reason VoIP is chosen more often is because cloud phone system providers offer the most affordable calling solutions. This gets even better if we take into consideration all discounts these companies offer to their customers. All newcomers can enjoy reduced prices until the end of their first payment period, but as a long-term client you can save even more by simply choosing a longer subscription. Furthermore, VoIP companies have special offers from time to time, like our joint promotion with Grasshopper with which you can save up to 75%.
Reviews
Business VoIP
As a business owner, purchasing a virtual phone system will be a true holiday. VoIP providers have plenty of features to please small to medium businesses: call forwarding, intelligent caller ID screening, call queuing, routing, answering rules, virtually infinite extensions and so on. Furthermore, you can send and receive business text messages and faxes, receive push notifications of transcribed voicemails and participate in audio(visual) conference calls with up to hundreds of people. As for phone devices, the sky is the limit: you can keep your old phones, but you can also use any device connected to the internet (and your system), even if you are out of office. In fact, thanks to the handy mobile apps, you will never miss a call or message ever again.
Residential VoIP
The best thing about VoIP is that not only businesses, but households can enjoy its benefits as well. In fact, many advanced call features present in business VoIP services are also available for home users, such as call forwarding, routing, waiting and holding, conference calling for 3 participants, caller ID management, softphone support and voicemails with push notifications and email conversion. Residential VoIP services can also be used on mobile devices with respective apps, while in certain cases you are provided a second line to place and receive calls even if the main line is occupied. To make things better, you can reduce costs further with discounted international call rates and/or free minutes to certain locations and between users of the same service.
Faxing
One of the greatest advantages of virtual phone systems is that you can receive and (in some cases) send faxes without the need to own an actual faxing machine. Incoming fax messages are signaled by push notifications and are simply attached to emails. More advanced VoIP providers allow you to do this the other way around by simply sending a fax via email and providing a fax number instead of an email address. And if faxing is not included in your subscription, worry not, because many companies, even those we haven’t talked about here, provide online faxing as stand-alone services to businesses and home users.
Conferencing
If you participate in many conference calls, you will be pleased to hear that conferencing with VoIP is easier than ever before. In fact, even residential users can enjoy the benefits of merging two separate calls into one with a single click in their VoIP system. As for business users, they can participate in internal conferences between colleagues for free or have a separate extension for up to hundreds of participants at the same time. VoIP also supports video conferencing and document/screen sharing, giving you the feeling that you are participating in the conference like you were actually there in person.
International Calling
Owning a landline phone system means you are tied to your country: phone numbers are geo-located and the moment you place calls abroad, you can prepare for paying a fortune. With a virtual phone system you pay local prices for every call placed and received within U.S., Canadian and Puerto Rican territories. Furthermore, VoIP companies offer better international call rates; in fact, there are complete pricing plans which either give you a certain amount of free international minutes (with the same terms and conditions as local calls) or they allow calls to and from international destinations without limitations.
Virtual Phone Systems 101
Imagine a phone system that grows with you, integrates existing devices, mobile phones, softphones, provides you countless (enterprise-grade) features, allows you to place and receive both local and international calls for free or for super cost-friendly prices, and doesn’t take up any space in your office/home. And this was just a taste of the world of VoIP phone systems.
VoIP is not just cost-friendlier than landline phone systems in general, whether you place/receive local or international calls, but they can provide features that would normally cost extra. From call forwarding, holding, queuing, caller ID displaying or blocking and an advanced system manager, to mobile apps and softphones. With fax machine integration/virtual faxing all your telecommunications come together, turning your new phone system into a true powerhouse. The full scalability of your system allows you to have unlimited extensions and devices. Speaking of devices, since a VoIP system is fully internet-based, anything – including older desk phones, smartphones and even fax machines – can be part of your system. You just need to sign into your account manager, hook up the device and you can be available any time you want – whether you are in your office, at home or on the road.
Blog
Are you interested in the latest news regarding virtual phone systems? Or you just want to learn more about VoIP in general, including “hidden” features and how you can use your VoIP from abroad or restricted locations? Then our blog is for you! Going through our blog, you will find interesting information about all things VoIP, like how you can get more out of your system, what features enterprise-grade cloud phone systems have, how you can enjoy the benefits of business texting, number porting and professional voicemail greetings via VoIP and many more.
FAQ
Are you new to the world of VoIP and you want to know more about cryptic terms like UDP, TCP, PBX, softphone and more? Then this is a job for our detailed FAQ! Here you can learn the secrets behind virtual phone systems: how such a system works, whether it is safe to use or not, how you can prevent your system from being hacked and what are the so-called protocols VoIP uses. However, if you are interested in more general topics related to VoIP, you will definitely find your answers here as well.